Join the Housing Lopez Team!

Part-time Assistant Property Manager

Housing Lopez is seeking a dependable, hands-on, and community-minded individual to join our team in a part-time property management support role, working approximately 10–15 hours per week. This position offers the opportunity to make a meaningful difference in the daily living experience of our residents while helping keep our properties safe and well-maintained. You’ll support leasing activities, conduct routine property inspections, respond to resident needs and maintenance requests, coordinate with vendors and contractors, and assist with light maintenance and property upkeep. The ideal candidate is professional, organized, responsive, and comfortable working independently while communicating closely with supervisors, property owners, tenants, and service providers. This role also includes sharing on-call responsibilities 3 days per week with other staff and may provide coverage in the absence of the Supervisor/Property Manager. If you enjoy helping people, solving problems, and taking pride in maintaining quality housing and strong resident relationships, we’d love to hear from you!

Job Summary

Under general supervision, administer and implement policies for Housing Lopez; provide a wide range of support in the daily operations of specified properties, units and/or buildings, including routine inspections, lease enforcement, vendor coordination, and light maintenance tasks. May act in the absence of the Supervisor/Property Manager in delegated areas of responsibility.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  1. Assist in the management of property leasing activities, including showing units and processing applications.
  2. Performs property inspections to ensure safety, cleanliness, and maintain hazard-free conditions.
  3. Communicates regularly with the supervisor/property owners regarding the overall functioning of the property and individual units.
  4. Handles all tenant and property interactions with confidentiality and professionalism.
  5. Ensures excellent customer service to current tenants, and promotes a quality living experience for all residents.
  6. Notifies supervisor of lease violations by tenants.
  7. Assists in managing resident issues such as neighbor disputes, renewal terms, and maintenance repairs.
  8. Investigates tenant complaints about malfunctions of furnished household appliances or fixtures and inspects vacated apartments to determine needed repairs or maintenance.
  9. Responds to work orders submitted for repairs. Directs and coordinates activities of contractors engaged in repairing plumbing or electrical work, painting interiors or exteriors, unit turnover cleaning and performing landscaping or gardening work, or arranges for outside personnel to perform maintenance.
  10. Monitors trash/recycling areas and keeps dumpsters and enclosures clean and free of debris.
  11. Performs light maintenance tasks including sweeping decks, watering plants, inspecting crawl spaces, vacuuming appliances, and picking up trash.
  12. Maintains organized and clean shop/storage area.
  13. Take appropriate emergency action and/or inform management of situations, events or crises. Provide coverage for locations as required by the absence of Supervisor/Property Manager.
  14. Shares on-call duties 3 days/week with other staff.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

  1. Customer Service – Manages difficult or emotional customer situations; responds
    promptly to customer needs; responds to requests for service and assistance.
  2. Oral Communication – Speaks clearly and persuasively in positive or negative situations.
  3. Written Communication – Writes clearly and informatively; able to read and interpret
    written information.
  4. Managing People – Takes responsibility for monitoring vendor work performance.
  5. Cost Consciousness – Works within approved budget; develops and implements cost
    saving measures.
  6. Diversity – Shows respect and sensitivity for cultural differences.
  7. Organizational Support – Follows policies and procedures.
  8. Adaptability – Adapts to changes in the work environment; manages competing demands.
  9. Attendance/Punctuality – Is consistently at work and on time.
  10. Dependability – Follows instructions, responds to management direction; takes responsibility for own actions.
  11. Judgment – Exhibits sound and accurate judgment; supports and explains reasoning for
    decisions; includes appropriate people in the decision-making process.
  12. Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.
  13. Professionalism – Reacts well under pressure; treats others with respect and consideration
    regardless of their status or position. Maintains confidentiality with sensitive information.
  14. Safety and Security – Observes safety and security procedures.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High School Diploma or equivalent, plus one year experience in relevant fields including customer service, communications, maintenance, social services, or non-profit organizations.

Skills/Abilities

  • Computer Skills: Proficient in Word/Excel and Google Suite
    Problem Solving: Ability to think quickly, solve problems involving residents, equipment failure, and in emergency situations.
  • Language: Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence.
    Ability to speak effectively with residents, vendors or employees.
  • Math: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Physical Demands

  • The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands, and to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
  • Must have a valid WA drivers license and working vehicle for transportation..

Compensation

$30-$33 per hour DOE. Non-exempt.

To apply for this position, please submit your resume and a brief introduction statement.

Email: propertymanager@housinglopez.org

Housing Lopez is an Equal Opportunity Employer 

Mailing Address:

P.O. Box 493 Lopez Island, WA 98261

Office Address:

2262 Fisherman Bay Road. Lopez Island, WA 98261

©2024 Housing Lopez, a Washington Nonprofit Corporation. All right reserved.
Built with love by Stephanie Cariker